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MEET OUR INSPECTORS

Image of a homestay host inspector

What happens on the Inspection Visit?

An HFS London Inspections Officer will meet with you at your home and it is imperative that you allow up to 60 minutes for the visit.

The aim of the visit is to understand your motivations for applying to be a Host Family, as well as to inspect the accommodation to ensure that it meets all the requirements of the educational institutions that we work with.

Key factors that we look at to establish suitability include but are not limited to:

  • Motivations for applying to register to host international students
  • The standard of the accommodation (including the guest bedroom)
  • The area surrounding the home (amenities, transport, safety)
  • The number of people in the home versus the size of the accommodation
  • Current requirements of clients that we work with

The visit is also an opportunity for you to ask questions and establish definitively whether Homestay is right for you. In order to do this, our Inspections Officer will run through important information such as expectations of Host Families, booking procedures, different boards and meal plans, setting Ground Rules, Homestay categorisation, payment rates and procedures, procedures for extensions. The Inspections Officer will need to take photos of all of the communal areas of the home e.g. student room(s), living room, kitchen, bathroom etc.

A key part of the service that our Placements Team provide to our school clients is the matching of their students to our Host Families. As many of the Placements Team will not see your home, the photos are an extra aid for them when pairing student to Host Family.

What happens after the Inspection Visit?

After the Inspection Visit HFS London will write to you to inform you of whether your registration has been successful. If so, you will receive:

  • A welcome letter that confirms details of your registration, categorisation and rates of pay.
  • The HFS London Host Family Agreement. You will be asked to print, sign and post us an original copy in order to complete the registration.
  • A copy of the HFS London Host Family Handbook.

Please note that HFS London will be your point of contact after your registration has been completed. Any student placed with you will be informed that their point of contact will be their place of study. If you have any concerns of any nature, please contact HFS London directly and not the student’s place of study.

New Host Families often ask how soon after registration they should expect to receive their first student. This will depend on many factors that include:

1. Time of Year

HFS London has students arriving all year round. However, certain times of the year are busier than others. Between January and April there will usually be many international students starting courses. During April to October it can be extremely busy with students visiting London while on holiday from university courses in their home countries. October to December tend to be quieter months than the rest of the year, but many students will start making advance bookings at this time for courses starting the following January.

2. Host Family’s Flexibility

Host Families who are able to be more flexible and register to offer all three boards, for example, will be contacted more often than Host Families that only register to offer one. Similarly if a Host Family is open to male and female students, smokers and so on, they will be contacted more frequently. As a general rule the more flexible a Host Family is able to be, the more students we will be able to suggest to them.

3. Location and Proximity to Transport

International students are usually very specific about the travel time from the Host Family to their place of study. Often this is the most important criteria. Students often prefer bus or tube over rail, but this will depend on where they are studying. As a very general rule, the closer the Host Family is to central London the more frequently they are likely to be selected.

Gaynor

Areas covered: South West, West, North and North West.

Hello! I’m Gaynor, I’ve been an Inspector with HFS London since 2011 I’ve had extensive experience in child care, community work, working with adults with learning disabilities and residential social work. I have been a registered childminder and provided respite care for children with complex special needs, having worked for a local authority for over 20 years. I’ve also hosted myself and have welcomed over 30 students into my home.

When I come to visit, my role is to get to know you a bit, understand your motivations for hosting and answer any questions you may have. It’s also an opportunity for me to provide you with some information about hosting and what our requirements as an agency are.

As I will be taking photos of the student room/s and communal areas, it’s really helpful if these areas are ready and presentable. These pictures will end up on the profile we send to our clients, agents and independent students, so we really want to show them in the best light possible. If you have any questions about how to set up the room, please do not hesitate to ask when I call to make the appointment.

Although I’ll always do my best to put you at ease during the inspection and make it as informal as possible, I do need to make sure you are clear about your responsibilities as a host and will need to assess that the homestay accommodation you intend to provide will be of the right standard. As we are a British Council Registered Agency, we need to ensure we adhere to their guidelines. However, this is where my own experience of hosting and inspections can often be useful and put you at ease.

I look forward to meeting you!

What happens on the Inspection Visit?

An HFS London Inspections Officer will meet with you at your home and it is imperative that you allow up to 60 minutes for the visit.

The aim of the visit is to understand your motivations for applying to be a Host Family, as well as to inspect the accommodation to ensure that it meets all the requirements of the educational institutions that we work with.

Key factors that we look at to establish suitability include but are not limited to:

  • Motivations for applying to register to host international students
  • The standard of the accommodation (including the guest bedroom)
  • The area surrounding the home (amenities, transport, safety)
  • The number of people in the home versus the size of the accommodation
  • Current requirements of clients that we work with

The visit is also an opportunity for you to ask questions and establish definitively whether Homestay is right for you. In order to do this, our Inspections Officer will run through important information such as expectations of Host Families, booking procedures, different boards and meal plans, setting Ground Rules, Homestay categorisation, payment rates and procedures, procedures for extensions. The Inspections Officer will need to take photos of all of the communal areas of the home e.g. student room(s), living room, kitchen, bathroom etc.

A key part of the service that our Placements Team provide to our school clients is the matching of their students to our Host Families. As many of the Placements Team will not see your home, the photos are an extra aid for them when pairing student to Host Family.

What happens after the Inspection Visit?

After the Inspection Visit HFS London will write to you to inform you of whether your registration has been successful. If so, you will receive:

  • A welcome letter that confirms details of your registration, categorisation and rates of pay.
  • The HFS London Host Family Agreement. You will be asked to print, sign and post us an original copy in order to complete the registration.
  • A copy of the HFS London Host Family Handbook.

Please note that HFS London will be your point of contact after your registration has been completed. Any student placed with you will be informed that their point of contact will be their place of study. If you have any concerns of any nature, please contact HFS London directly and not the student’s place of study.

New Host Families often ask how soon after registration they should expect to receive their first student. This will depend on many factors that include:

1. Time of Year

HFS London has students arriving all year round. However, certain times of the year are busier than others. Between January and April there will usually be many international students starting courses. During April to October it can be extremely busy with students visiting London while on holiday from university courses in their home countries. October to December tend to be quieter months than the rest of the year, but many students will start making advance bookings at this time for courses starting the following January.

2. Host Family’s Flexibility

Host Families who are able to be more flexible and register to offer all three boards, for example, will be contacted more often than Host Families that only register to offer one. Similarly if a Host Family is open to male and female students, smokers and so on, they will be contacted more frequently. As a general rule the more flexible a Host Family is able to be, the more students we will be able to suggest to them.

3. Location and Proximity to Transport

International students are usually very specific about the travel time from the Host Family to their place of study. Often this is the most important criteria. Students often prefer bus or tube over rail, but this will depend on where they are studying. As a very general rule, the closer the Host Family is to central London the more frequently they are likely to be selected.

Areas covered: South West London

 

Hello there! I am Elaine and happy to say, I have joined the HFS London team in 2018 as the South West Homestay Inspector.

 

For the past 16 years I have worked in education as a Learning Assistant at a local college.

I deal with students from many different cultures and backgrounds. I am trained in Safeguarding, Prevent, Equality and Diversity, Health & Safety, Data Protection and Managing behavioral Issues. I love the buzz of education and care greatly about helping our students. I mainly work with 16 to 19 year olds who like to keep me on my toes. I also deal with students with learning difficulties which we are trained to recognize and deal with sensitively.

 

For the past 20 years I have been renting rooms myself. I believe this experience helps me see things from both the perspectives. You, the potential host’s point of view and also instinctively understand what’s important for our HFS students. I have mostly rented to people in their early twenties. I like to think I have helped them with their confidence in being able to strike out on their own in the world. There is the possibility of making valuable friendships along the way, which I hope happens for you as a HFS host, as it can be very rewarding.

 

I am also a qualified freelance photographer. I hope the empathy I use to bring out the best in my photographic subjects, helps me put you at ease when I come to visit you and your family. I will need to take photographs of the accommodation you are offering and the communal rooms while I am visiting. These photos will form your homestay profile, which will be viewed by our clients. If you can have the student beds made and have things relatively neat, so we can show what you are offering in the best possible light.

 

Please note that as we are a British Council registered homestay provider, my visit is referred to as an ‘Inspection’. This means that I do need to check that guidelines/standards will be met. That said, my visit is also about getting to know you and understanding why you would like to host. It’s also a great opportunity for you to ask me any questions. Looking forward to meeting you in your home.

Sandy

Areas covered: South, South East, East and North East.

Hi, I’m Sandy and I joined HFS as an Inspector in 2011. I have set up and supported many voluntary organisations. I put this experience into training Social Workers, Residential Workers, Carers, Youth Workers and Childminders in all aspects of professional, personal and organisational development.

I have taught on the BTEC Childhood and Development courses and I have run courses such as NVQ level 3 Customer Service, Management and many more for the business sector. I am a qualified NVQ assessor.

I have run my own Management, Training & Consultancy businesses, managed a residential home and worked in Equalities units. I specialise in Health & Safety, I am a First Aid instructor and a trained fire steward. I am a qualified carpenter and an Advanced Diploma Student in Animal Healing.

My background is in Community Development, Social Services, Youth Work and Adult Education in the public and voluntary sectors.

I have worked in community centres, nurseries, youth clubs, shops, offices and factories but it all began on my parents’ market stall many, many years ago where I started my lifelong career working with people. It continues with all the amazing people I meet as an Inspector for HFS. Meeting potential hosts calls on all of my work and life experience to make the best judgement as to whether you and your home are suitable for hosting and whether hosting is the right choice for you.

I am looking for people who have a real interest in our students and who have smart, clean and tidy homes that are welcoming and comfortable. I am guided by whether I would be happy to stay with you myself and if I would feel confident for any of my own family to stay with you. The inspection visit is to make these assessments and explain the process. Gaynor and I work very closely together to ensure that standards are consistent. I will try to put you at your ease because I want to learn about you, your interests and experience. Importantly it is also an opportunity for you to ask any questions so that you feel comfortable, confident and enthusiastic about hosting.

I look forward to meeting you!

Image of one of our homestay host inspectors

What happens on the Inspection Visit?

An HFS London Inspections Officer will meet with you at your home and it is imperative that you allow up to 60 minutes for the visit.

The aim of the visit is to understand your motivations for applying to be a Host Family, as well as to inspect the accommodation to ensure that it meets all the requirements of the educational institutions that we work with.

Key factors that we look at to establish suitability include but are not limited to:

  • Motivations for applying to register to host international students
  • The standard of the accommodation (including the guest bedroom)
  • The area surrounding the home (amenities, transport, safety)
  • The number of people in the home versus the size of the accommodation
  • Current requirements of clients that we work with

The visit is also an opportunity for you to ask questions and establish definitively whether Homestay is right for you. In order to do this, our Inspections Officer will run through important information such as expectations of Host Families, booking procedures, different boards and meal plans, setting Ground Rules, Homestay categorisation, payment rates and procedures, procedures for extensions. The Inspections Officer will need to take photos of all of the communal areas of the home e.g. student room(s), living room, kitchen, bathroom etc.

A key part of the service that our Placements Team provide to our school clients is the matching of their students to our Host Families. As many of the Placements Team will not see your home, the photos are an extra aid for them when pairing student to Host Family.

What happens after the Inspection Visit?

After the Inspection Visit HFS London will write to you to inform you of whether your registration has been successful. If so, you will receive:

  • A welcome letter that confirms details of your registration, categorisation and rates of pay.
  • The HFS London Host Family Agreement. You will be asked to print, sign and post us an original copy in order to complete the registration.
  • A copy of the HFS London Host Family Handbook.

Please note that HFS London will be your point of contact after your registration has been completed. Any student placed with you will be informed that their point of contact will be their place of study. If you have any concerns of any nature, please contact HFS London directly and not the student’s place of study.

New Host Families often ask how soon after registration they should expect to receive their first student. This will depend on many factors that include:

1. Time of Year

HFS London has students arriving all year round. However, certain times of the year are busier than others. Between January and April there will usually be many international students starting courses. During April to October it can be extremely busy with students visiting London while on holiday from university courses in their home countries. October to December tend to be quieter months than the rest of the year, but many students will start making advance bookings at this time for courses starting the following January.

2. Host Family’s Flexibility

Host Families who are able to be more flexible and register to offer all three boards, for example, will be contacted more often than Host Families that only register to offer one. Similarly if a Host Family is open to male and female students, smokers and so on, they will be contacted more frequently. As a general rule the more flexible a Host Family is able to be, the more students we will be able to suggest to them.

3. Location and Proximity to Transport

International students are usually very specific about the travel time from the Host Family to their place of study. Often this is the most important criteria. Students often prefer bus or tube over rail, but this will depend on where they are studying. As a very general rule, the closer the Host Family is to central London the more frequently they are likely to be selected.

elaine

What happens on the Inspection Visit?

An HFS London Inspections Officer will meet with you at your home and it is imperative that you allow up to 60 minutes for the visit.

The aim of the visit is to understand your motivations for applying to be a Host Family, as well as to inspect the accommodation to ensure that it meets all the requirements of the educational institutions that we work with.

Key factors that we look at to establish suitability include but are not limited to:

  • Motivations for applying to register to host international students
  • The standard of the accommodation (including the guest bedroom)
  • The area surrounding the home (amenities, transport, safety)
  • The number of people in the home versus the size of the accommodation
  • Current requirements of clients that we work with

The visit is also an opportunity for you to ask questions and establish definitively whether Homestay is right for you. In order to do this, our Inspections Officer will run through important information such as expectations of Host Families, booking procedures, different boards and meal plans, setting Ground Rules, Homestay categorisation, payment rates and procedures, procedures for extensions. The Inspections Officer will need to take photos of all of the communal areas of the home e.g. student room(s), living room, kitchen, bathroom etc.

A key part of the service that our Placements Team provide to our school clients is the matching of their students to our Host Families. As many of the Placements Team will not see your home, the photos are an extra aid for them when pairing student to Host Family.

What happens after the Inspection Visit?

After the Inspection Visit HFS London will write to you to inform you of whether your registration has been successful. If so, you will receive:

  • A welcome letter that confirms details of your registration, categorisation and rates of pay.
  • The HFS London Host Family Agreement. You will be asked to print, sign and post us an original copy in order to complete the registration.
  • A copy of the HFS London Host Family Handbook.

Please note that HFS London will be your point of contact after your registration has been completed. Any student placed with you will be informed that their point of contact will be their place of study. If you have any concerns of any nature, please contact HFS London directly and not the student’s place of study.

New Host Families often ask how soon after registration they should expect to receive their first student. This will depend on many factors that include:

1. Time of Year

HFS London has students arriving all year round. However, certain times of the year are busier than others. Between January and April there will usually be many international students starting courses. During April to October it can be extremely busy with students visiting London while on holiday from university courses in their home countries. October to December tend to be quieter months than the rest of the year, but many students will start making advance bookings at this time for courses starting the following January.

2. Host Family’s Flexibility

Host Families who are able to be more flexible and register to offer all three boards, for example, will be contacted more often than Host Families that only register to offer one. Similarly if a Host Family is open to male and female students, smokers and so on, they will be contacted more frequently. As a general rule the more flexible a Host Family is able to be, the more students we will be able to suggest to them.

3. Location and Proximity to Transport

International students are usually very specific about the travel time from the Host Family to their place of study. Often this is the most important criteria. Students often prefer bus or tube over rail, but this will depend on where they are studying. As a very general rule, the closer the Host Family is to central London the more frequently they are likely to be selected.

Elaine

Areas covered: South West London

Hello there! I am Elaine and happy to say, I have joined the HFS London team in 2018 as the South West Homestay Inspector.

For the past 16 years I have worked in education as a Learning Assistant at a local college.

I deal with students from many different cultures and backgrounds. I am trained in Safeguarding, Prevent, Equality and Diversity, Health & Safety, Data Protection and Managing behavioral Issues. I love the buzz of education and care greatly about helping our students. I mainly work with 16 to 19 year olds who like to keep me on my toes. I also deal with students with learning difficulties which we are trained to recognize and deal with sensitively.

For the past 20 years I have been renting rooms myself. I believe this experience helps me see things from both the perspectives. You, the potential host’s point of view and also instinctively understand what’s important for our HFS students. I have mostly rented to people in their early twenties. I like to think I have helped them with their confidence in being able to strike out on their own in the world. There is the possibility of making valuable friendships along the way, which I hope happens for you as a HFS host, as it can be very rewarding.

I am also a qualified freelance photographer. I hope the empathy I use to bring out the best in my photographic subjects, helps me put you at ease when I come to visit you and your family. I will need to take photographs of the accommodation you are offering and the communal rooms while I am visiting. These photos will form your homestay profile, which will be viewed by our clients. If you can have the student beds made and have things relatively neat, so we can show what you are offering in the best possible light.

Please note that as we are a British Council registered homestay provider, my visit is referred to as an ‘Inspection’. This means that I do need to check that guidelines/standards will be met. That said, my visit is also about getting to know you and understanding why you would like to host. It’s also a great opportunity for you to ask me any questions. Looking forward to meeting you in your home.

HOST FAMILY ENQUIRY

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